Returns & Exchanges

At Joe Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all eligible items. Simply ensure your products are in their original packaging and unused condition to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Drop Off Package

  Take your return parcel to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.

• 4.
  Receive Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.